1.1 The delikti.bg team takes the security and protection of the personal data of visitors to our website extremely seriously. By this notice, we inform you how and for what purposes we will process the personal information submitted by you in connection with the use of our website.

2.1 The delikti.bg team may collect, store, and use the following types of personal information when you use the website:
(A) Information about your computer or device used when visiting our website, including IP address, geographic location, browser type and version, operating system, duration of visit, and visited subpages;
(B) When registering on our website, we may collect information that you provide during registration, such as names, email, and other means of contact;
(C) Information that you submit for booking a consultation appointment;
(D) Information contained in or related to any communication made/sent through our website, including the content of the communication and metadata related to the communication;
(E) Any other personal information that you submit to us for the purpose of using the functionalities of the website.

2.2 If you use the website on behalf of a third person, any sharing of information constituting personal data within the meaning of Bulgarian and European legislation must be provided only with that person’s express consent. The delikti.bg team shall not be liable for information concerning third persons submitted by a user without their consent.

3.1 All data shared by you will be used for the purposes set out in this policy.

3.2 We may use your personal information for:
(A) Administering and maintaining our website;
(B) Optimising its functionalities for better usability;
(C) Enabling the use of our website and its functionalities – for booking a consultation appointment or sending an inquiry to our team;
(D) Sending messages to users regarding the functionalities of the website, including confirmation of a booked consultation appointment or checking the status of a case initiated by you;
(E) Sending email notifications that you have requested or expect;
(F) Sending marketing messages related to our activity, which we believe may be of interest to you.

3.3 The delikti.bg team will not provide information constituting personal data within the meaning of Bulgarian and European legislation to third parties for any purpose without your express consent.

4.1 The delikti.bg team may disclose your personal information only in cases provided for by law, in view of the functioning of the website, and compliance with our legal obligations as a personal data processor/controller.

4.2 The delikti.bg team may share personal data in the following cases. Except as provided in this policy, we will not provide personal information to third parties:
(A) In cases where disclosure is required by law by a competent authority;
(B) In connection with any ongoing or future legal proceedings;
(C) For the exercise or protection of our legal rights, including disclosure of information to other persons for the purposes of fraud prevention.

5.1 All data provided by you in connection with the use of our website will be processed and retained only for the purpose of fulfilling the objectives set out in this policy.

5.2 The personal data provided will not be stored longer than necessary for achieving the purposes set out in this policy or as required by law.

6.1 The delikti.bg team will take all necessary technical and organisational measures appropriate to the type of information in order to prevent the loss, misuse, or deletion of your personal information.

6.2 All information shared through the website is stored on password-protected servers maintained under the relevant technical security conditions.

7.1 The delikti.bg team has the right to update and amend this policy periodically by publishing an updated version with the date of the latest change on our website.

7.2 The delikti.bg team may additionally inform you of any changes to the privacy policy by email or another means of communication established by you when using the functionalities of the website.

8.1 As a visitor to the website, you have the right to request disclosure of any personal information we store about you in connection with your visit to and use of the website. Please note that the provision of such information may be subject to:
(A) Payment of costs if the information must be sent on a physical medium or in another way requiring additional expenses;
(B) In order for you to exercise your rights regarding your personal data, our team may request verification of your identity in order to comply with the legal requirement to provide personal data only to the relevant persons.

8.2 The delikti.bg team may provide you with personal data only to the extent permitted by law.

8.3 You have the right to expressly inform us if you do not wish your data to be used for marketing purposes or to receive information regarding our latest offers.

The information provided by you is subject to updating. For the purposes for which you agree it may be used, you should inform us in cases where such information has changed.

10.1 The delikti.bg website uses cookies.

10.2 A cookie is a file containing an identifier, being a string of letters and numbers, which is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time a page from the server is loaded.

10.3 Cookies are of two types – “persistent” cookies and “session” cookies.

Cookies are of two types – “persistent” cookies and “session” cookies.
Session cookies expire at the end of each separate user session when the web browser is closed.

10.4 Cookies generally do not contain information allowing the personal identification of a user, but personal information stored about you may be linked to the information stored in the cookies received.

10.5 The delikti.bg website uses both types of cookies. Most browsers allow cookies to be blocked. The user is free to block them at any time and has the right to do so. If you choose to block cookies, this may negatively affect the use of the functionalities of the website.

Privacy Policy